for your VINformation

Customer: "If I wanted to buy someone a show for Christmas, could I?"

Agent: "Of course, I think that’s a wonderful gift."

Customer: "Would I be able to return them if they can’t go?"

Agent: "No, all sales are final. I would recommend getting a sold date before purchasing."

Customer: "That doesn’t leave much of a surprise…"

Agent: "Well, you could fib and tell them you need a date they’re available to say, go to a fancy dinner or tell the truth and just not tell them what show they’re going to see or you can simply get a gift certificate and let them pick their own show…there are really so many options…"

Customer: "You’re just full of Christmas spirit, aren’t you?"

Agent: "I’m full of something…"

Tags: Broadway tickets, customer service, overheard NYC

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